Deliveries and returns

Shipping of your parcel


The delivery’s dates are given for your information only. The possible delivery’s delay can give rise on no account to penalties or some compensations at our expense. But, if the delivery was not made within thirty days after the date of order, you can cancel the sale contract.

The main mode of delivery is the delivery by Chronopost.

Your order spent before 12:00 am will be treated during the day subject to the availability of the material in our warehouses. The delivery is made by the service Chronopost under 24 hours.

In case of absence, a calling card will be put deposited in your mailbox, indicating to you where and when to remove your parcel.



Expenses of delivery


The expenses of delivery include the packaging, the handling and the mail expenses. They can contain a fixed part and a variable part according to the price or to the weight of your order. We advise you to include your purchases in a unique order. We cannot group two different commands and you will have to pay postal charges for each of them.

Your parcel is sent at your own risks, a particular care is brought to the parcel containing fragile products.



The returns

The buyer has for role to receive the products which are sent to him or to remove them from the delivery address supplied during the order for the extension planned by the carrier.

In case of not retreat of articles, we shall proceed to the recycling and any additional costs of transport falling to the buyer.